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by France Rentapart
From Monday to Friday 10h to 18h
info@rentapart.com
Call us at 33 (0)1 56 89 31 00
 
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The furnished apartments rental specialist in Paris at your service since 1993
  


 
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HOW TO RENT ? FAQ
 
 
EASY AND RELIABLE
1 > When to come in Paris
2 > Access to the apartment
3 > Length of the stay and extensions
4 > Booking procedure and payment : when and how
5 > Rates: what is included or not
6 > In case of cancellation

All general rental conditions > click here

France Appartements offers you the easiest and most flexible conditions for renting a private apartment in Paris. You will find on this page answers to many answers of questions you may ask before renting an apartment in Paris.
There are 2 formula of rentals with quite different rental conditions: 'Chez moi à Paris' formula with elegant apartments and apart-hotel style quality services managed by France Appartements and 'Prêt à Vivre' formula at best possible rates for fully furnished apartments managed directly by owners.

1 - WHEN TO COME IN PARIS

You can arrive the exact DAY OF YOUR CHOICE and leave the day of your choice, 365 days / 365.
Check-in time is: 2:00 p.m. (14h)
Check-out time is: 12:00 p.m. (12h)
Only For "Chez Moi" guests there are possibilities of an EARLY check-in service and a LATE check-out service at extra charge (50% of the night rate each service) .

2 - ACCESS TO THE APARTMENT

For most of the apartments - and when the rental contract is entirely completed - there is no need to come to our office when you arrive: the access is on site or nearby the apartment.

Check-in for a 'Chez moi à Paris' unit is EXPRESS and automatic.
With a Chez moi à Paris unit you will find the keys in a safety box located just in the entrance hall or nearby. In case of any question when you check-in, or check-out, just call our welcome team or our 24h assistance phone service.

Check-in for a 'Prêt à Vivre' unit is directly with the owner.
With a Prêt à Vivre Unit the owner, or its representative, will wait for you at the building entrance or nearby.

To benefit for this service: upon reception of the booking confirmation your signature will by requested by return (email, fax or mail), with a copy of your passport, to settle your agreement of the rental contract and authorize the credit card charge.



WELCOME SERVICE AND TRANSFER DIRECT TO YOUR APARTMENT for guests in 'Chez Moi' units

From Charles de Gaulle or Orly airport
1 to 4 persons with luggage: 94 Euros (car or van)
5 to 6 persons with luggage: 119 Euros (minibus)
Very useful and easy after a long flight.

From a Paris Train station (Gare du Nord, Gare de Lyon, etc.)
1 to 4 persons with luggage: 64 Euros (car or van)
5 to 6 persons with luggage: 89 Euros (minibus)
We strongly recommend you to book our car when you arrived by EUROSTAR (Gare du Nord) to avoid a very long queue for a taxi.

2010 Rates, can change without notice.

3 - LENGTH OF THE STAY

MINIMUM STAY: there is a 3 night minimum stay 'Chez Moi' units and a 7 night minimum stay for most of the 'Prêt à Vivre' units. If different, it is indicated on the unit particular description.
MONTHLY RATE FORFEIT: it is more economical to ask for it at the booking if your stay may to extend after 3 weeks.
EXTENSION: please notice that any extension CANNOT be guaranteed if not book in advance.

4 - BOOKING PROCEDURE

To booking please use, in full safety thanks to Verisign service, our web on-line reservation system while following the indications of the pages will appear in front of you.
You can also call us at + 33 1 56 89 31 00 (Paris Time 10h to18h from Monday to Friday).
You can also send us a fax + 33 1 56 89 31 01 or an E-mail info@rentapart.com with your arrival (exact time if possible), departure date, and your credit card number (with expiration date and security printed code).

We will take 25% down to secure the booking.
The balance of the stay (including tenant deposit) will be paid:
- with a 'Chez moi' unit: only the arrival day
- with a 'Prêt à Vivre unit: 30 nights before the arrival day.***Important notice: if not paid on time, the Prêt à Vivre booking will be cancelled and the 25% down payment kept as cancellation fees***


You will receive a confirmation e-mail with all of the details for your arrival and your stay. As soon possible please check-it to avoid any mistake and contact us immediately if there are some changes.

MAJOR CREDIT CARDS ACCEPTED:

   

American Express, Visa, Master Card, Diner's Club, JCB are welcomed.
Cheques are not accepted

 
5 - WHAT IS INCLUDED or not IN THE RATES


5.1 Formula CHEZ MOI
with extensive hospitality services

Rates include with Chez Moi Units:
• ALL TAXES
• HOUSEKEEPING ONCE A WEEK (every 7 nights) AND at the end of the stay
• Direct, express Check-in at - or nearby - the apartment. Express Check-out at the apartment.
• Basic apartment insurance except for guest luggage and values
• 24h/day telephone assistance number

Rates DO NOT include with Chez Moi Units:
Electricity and gas according meter (except when it is indicated in the particular rate description)
• Telephone card or call units
• Extra services on request available only with Chez moi units: extra housekeeping, breakfast, fax, mobile, VCR-DVD rentals, laundry.
• Insurance for guests' luggage, cash, valuables: please contact your insurance agent before departure
TENANT DEPOSIT: always requested. Amount according length of the stay. To be paid when the rental balance is due.

5.2 Formula PRET A VIVRE with direct owner management

RATES INCLUDE with Pret a Vivre Units:
• ALL TAXES
• Basic apartment insurance except for guest luggage and values

RATES DO NOT INCLUDE with Pret a Vivre Units:
Electricity and gas according meter (except when it is indicated in the particular rate description)
• Telephone card or call units
FINAL cleaning: to do by yourself or to settle directly with the owner on site.
Please kindly note that there is no cleaning and linen service during the stay.
• Insurance for guests' luggage, cash, valuables: please contact your insurance agent before departure
TENANT DEPOSIT: always requested. Amount according length of the stay. To be paid when the rental balance is due.

 
6 - IN CASE OF CANCELLATION OR MODIFICATION


Whatever the reason of the cancellation and whenever you notified it, If you cancel at any time between the day after you received the Booking Confirmation and the day when the rental balance is due or if the booking is cancelled by us due to non payment of the rental balance on time, you will lose your booking deposit.


Whatever the reason of the cancellation and whenever you notified it, If you cancel after the day when the rental balance is due or if you do not arrive at the first day of the stay (no show), or if you vacate the property before the end of the rental period, you will lose the full rental cost (only the 'tenant deposit' paid will be refunded less extra charges if applicable). Please note that the rental rate has been calculated according the length of your stay.
For stays of 3 months and more, special departure conditions may be applicable upon a particular prior agreement.

Modification. Changes of arrival date, length of stay can be considered as a cancellation. If the modification is accepted by us, a modification fee of 50 Euros will be charged.

A cancellation insurance is offered by us at the time of booking.

> All general rental conditions: click here

Version 3 fev T 2010 FL


                         

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